Careers

SmartSource!T is one of the top leading Technical Services Providers in Georgia. With offices and service areas in most of Georgia's largest cities, we are always looking for talented experts in their technology, second only to their commitment to Customer Services.


CURRENT OPPORTUNITIES

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Requisition Number: SS12
Sales and Marketing
Account Executive I:
(2 openings)

Job Description
Key objective of the Account Executive is to increase revenue and market presence in the Atlanta Metro and southern Georgia area, by aggressive selling into the commercial sector customer base.

Job Requirements

• Qualify business opportunities by initiating a high volume of outbound calls and identifying new projects and business initiatives
• Achieve monthly quota through prospecting, lead response, and relationship building with customer base
• Achieve weekly and monthly metrics for attending appointments with customer base
• Increase annual revenue from each existing account
• Provide weekly status, monthly forecast and quarterly reviews
• Conduct business in a professional, competent and ethical manner

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Requisition Number: SS613
Infrastructure & Engineering
VoIP Support Specialist

Qualifications

• 1 - 2 years experience with Cisco CallManager software
• Ability to determine, evaluate and diagnose call routing and system performance issues, and to recommend and implement solutions
• Troubleshooting skills and experience in resolving complex call routing problems
• Working knowledge of network protocol analyzers and similar troubleshooting tools
• Extensive knowledge of the IP protocol and associated routing issues
• Previous experience with Cisco Systems networking products including routers, LAN switches, and VoIP gateways
• Ability to follow documented procedures and escalation process

Job Description

• Provide support and deployment services for a large client base including VoIP installation, consisting of primarily Cisco products.
• Responsible for system installation and configuration of new handsets, conference phones, and various network devices
• Provide troubleshooting support as needed for both VoIP and other network components
• Provide engineering and consulting support with Cisco Call Manager and Unity software
• Provide technical assistance in network planning, engineering, and deployment as system is expanded

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Requisition Number: ACG610
Unified Communications Engineer
 – Microsoft and Cisco Integration,

An Architect to work on the design and integration of Microsoft's new Unified Communications platform and Cisco's UC platforms including, Call Manger, Express and UC-500.

Network Engineering background

• Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends modifications, if required, to network design/components
• Understands of alternative methods of networking i.e. wireless
• Able to determine the solution’s network impact
• MUST HAVE 5+ years of Sr. Technical Leadership experience, with AT LEAST the most recent 2+ of those years on large scale Infrastructure (preferably in a Cisco/Microsoft environment) related projects. Must have experience leading and completing several large scale Infrastructure/Network related projects from conception to completion (from establishment of business requirements through deliverables)
• MUST HAVE demonstrated in depth knowledge of internet business practices and operations
• MUST HAVE the ability to understand complex Internet/eCommerce Infrastructures, and technical operations environments, and the ability to communicate issues and solution approaches to senior technology management are imperative to success in this position
• Must have demonstrated experience leading diverse technical staff (including Unix/Microsoft Sys Admin, Cisco Network Engineers, Oracle DBAs, NOC) and non-technical staff
• Must have extensive knowledge with Cisco Routers & Switches, Microsoft Server 2003 environments
• Project Management experience is a plus. Any PMI or related certifications a plus
• CCVP and/or recent MS certifications are a big plus

General Skills

• MUST HAVE impeccable interpersonal and communication skills. Must be able to present and interact with diverse groups of varying technical ability
• Should have BS and/or MS in CS or related field
• Solutions/Integration development skills. Work with multiple vendors for best of breed solution.
• Experience with MS Office, including Visio, and MS Project
• Must have ability to work in a fast-paced environment
• Professional Certifications are a plus

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Requisition Number: SSG611
Microsoft Windows Server Senior Administrator
Individual contributor to the test and support organization for the design and support of new Microsoft OS platforms.

• Senior level engineer with prior 3-5 years experience in the deployment and support of network directory services.
• Windows 2000 experience required. Knowledge of the following areas:
• Active Directory server roles (FSMO)
• Directory replication
• Forest, domain and site architecture
• Kerberos security authentication
• RAID file structures
• Data migration and data backup and recovery procedures including VERITAS Net backup
• DNS, DHCP. IP Routing
• Cisco networking experiences a plus
• Excellent written language skills a must
• Must be able to function in a team environment

Engineering background

• Capable of analyzing system requirements and developing a test plan including test cases and procedures from those requirements
• Must be able to plan the execution of these tests in a lab environment and work with network design engineers to remedy discovered defects during testing
• Capable of working in a Network Operations Center environment to support the remediation of defects reported from a production network environment
• Capable of analyzing submitted defects for accuracy by reproducing the defect in a laboratory environment
• Must be able to work with network design engineers to remedy discovered defects and verify proposed solutions in a lab environment
• Familiarity with the following:

• Test tools such as packet sniffers and packet generation tools
• Test automation tools such as Winrunner
• Incident management systems such as Peregrine
• Configuration management systems such as ClearCase

General Skills

• Articulate
• Microsoft and/or Cisco certifications are a plus
• Experience with the federal government is a plus
• Strong oral and written communications skills
• Must be able to present and interact with groups