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Unified Communications

Not specific to one vendor or provider, Unified Communications (UC) is "an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes"  This includes the integration of fixed and mobile devices including voice, e-mail, instant messaging, desktop and advanced business applications, Internet Protocol (IP)-PBX, voice over IP (VoIP), presence, voice-mail, fax, audio video and web conferencing, unified messaging, unified voicemail, and whiteboarding into a single environment offering the user a more complete but simpler and more effective experience.

Gartner states "The largest single value of UC is its ability to reduce "human latency" in business processes.

Through our merger with ACI Solutions, SmartSource!T
is now at the forefront of the UC revolution with expertise across many vendors.

The business industry is rapidly shifting to collaboration of voice and data networks on one “Voice over IP” platform. Our voice offerings will reduce complexity to provide a simple, intelligent solution that will increase revenues for your business. With networks and applications working together, remote and mobile interactions are becoming as effective and easy as in-person communication. Individuals and teams are fully empowered with real-time, anywhere access to their entire set of business tools, information, and services. With technology constantly changing, it is important to make sure that you are keeping up with the latest voice offerings; with an ACI Managed Solution your business will constantly receive upgrades and technology refresh.



Top Reasons Businesses Invest in Voice Over IP Solutions
  • Improved business performance
  • Enhanced collaboration
  • Ability to eliminate long distance and toll by-pass charges for remote offices, employees
  • Greater operational efficiencies
  • Competitive advantages

Top Reasons Businesses Choose SmartSource!T and its  Fully Managed Voice Products
  • Technology refresh
  • Low monthly payment for complete solution
  • Lower cost of ownership for managing the solution
  • Insurance on Investment with free 8- 5 NOC support
  • Quarterly business report showing performance reports
  • Over 20 years experience in Voice Over IP consulting
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small businesses
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